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Answers to what we're asked most. If you can't find yours, write to us and a person will reply.

Getting started

What is Klusted?

It is a single place to use the best AIs: OpenAI, Anthropic, Google and xAI. You talk to the one you want, or let Klusted Auto pick the best fit for each request.

They all share one memory, so switching models never means starting over. As well as chatting, you can create images, voice and documents, and work with an agent.

How do I create my account?

Klusted is in private beta. Join the waitlist from the home page and we will email you when there is room for you, or use the invitation you have received.

Where can I use it?

On the web, in the desktop app (Mac, Windows and Linux) and on mobile (iPhone, iPad and Android). Your account, memory and conversations are the same everywhere.

If you have an invitation, you can get the desktop app from your account menu, under “Get the apps”. The mobile app is not in the stores yet: meanwhile you can use Klusted in your phone's browser, or write to us at support@klusted.com if you would like to try the app.

Balance, plans and payments

How does the balance work?

You can pay only for what you use: you top up your balance and each request deducts what it cost. In Settings, under “Usage and plan”, you can see your balance and what you have spent.

If you prefer a fixed fee, choose a plan: it includes model usage every month.

What plans are there and how much do they cost?

For you: Connect, €0 a month (fast models with a daily cap of 40 messages, 3 images and 3 tasks); Pro, €20 a month; Pro+, €60 a month; Ultra, €200 a month.

For teams, per person per month: Teams Pro, €25; Teams Pro+, €65; Teams Ultra, €205. Enterprise is tailored to each organisation.

Prices include VAT. The subscriptions you hold with your providers (if you connect them) are paid separately, under their own terms. Paid plans have no ads, and connected accounts are unlimited on every plan. You will find everything on the Pricing page.

Is there a daily spending limit?

Yes. To protect your account, each person can spend up to €200 a day (the day is counted in Madrid time). If you reach it, Klusted tells you and you can carry on tomorrow.

If you need more room, write to us at support@klusted.com.

How do I cancel my plan?

Go to Settings, open “Usage and plan” and cancel the renewal. You keep the plan until the period you have already paid for ends, and you are not charged again afterwards. You can do it on the web and on mobile.

Cancelling a plan does not delete your account.

Can I ask for a refund?

Write to us at support@klusted.com with your account email and what happened, and we will go through it with you. The full terms (including the right of withdrawal) are in the Terms.

Teams, API and console

How do teams work?

A team brings several people together under one bill. There are roles (owner, admin and member, plus a billing-only role) and the admin can add or remove people whenever they like.

Your chats inside a team stay private: only you can see them. What is shared is the project and the bill.

Can I use Klusted from my own apps?

Yes. Klusted offers an API compatible with the OpenAI and Anthropic formats: you change the address and the key, and your code keeps working. With a single key you reach the models of all providers, or you use klusted/auto to let Klusted choose.

Keys are created and managed in the API console (console.klusted.com), where you can also see usage and change models without touching code.

Privacy and security

Does Klusted read my conversations?

No. Your chats are yours and we do not read them. To answer you, Klusted sends your request to the AI provider you chose (or the one Klusted Auto chose), and only for that.

With the API, Klusted does not store the content of your requests or the responses: it only records how much was used so it can bill you.

Can I control what Klusted remembers?

Yes. In Settings, under “Memory”, you can let Klusted remember on its own, only when you ask, or pause it. You can also use a temporary chat that is not saved.

How do I delete my account and my data?

In Settings you will find “Delete my account”, with a summary of what is removed. For any other request about your data (access, correction, portability…), write to support@klusted.com. More detail in the Privacy Policy.

Contact

How do I talk to a person?

Write to support@klusted.com. Tell us what you wanted to do and what happened; if you can, include your account email and the approximate time. Please do not include passwords or API keys.

From the app you can also press “Report a problem” to send us what you see.

The app is not working. Is it Klusted?

Check the Service status page: it tells you right away if the web, the API or the database has a problem. If everything shows green and it still fails, write to us.

Still have questions?

Write to support@klusted.com. See also the service status.

Contact support